Sunny Day Behavioral, LLC – Privacy Policy

Effective Date: February 16, 2026

Introduction

Sunny Day Behavioral, LLC (“SDB,” “we,” “our,” or “us”) is committed to protecting the privacy and confidentiality of our clients, caregivers, website visitors, and event participants. This Privacy Policy explains how we collect, use, protect, and disclose information in connection with our Applied Behavior Analysis services, telehealth sessions, website use, communications, and related platforms.

Information We Collect

We may collect the following categories of information:

2.1 Personal Information

• Name

• Address

• Phone number

• Email address

• Date of birth

• Guardian information

• Emergency contacts

2.2 Protected Health Information

• Diagnostic and assessment data

• Treatment plans

• Session notes

• Behavioral data

• Insurance and authorization information

2.3 Technical Information

• IP address

• Browser type

• Device information

• Website usage analytics

2.4 Communication Data

• Emails

• SMS or text messages

• Portal communications

• Telehealth chat content

How We Use Information

We use collected information to:

3.1 Provide ABA therapy and related services

3.2 Schedule appointments and coordinate care

3.3 Submit insurance claims and maintain authorizations

3.4 Conduct supervision and quality assurance

3.5 Comply with federal and state legal requirements

3.6 Improve operational and clinical systems

HIPAA Compliance

SDB complies with the Health Insurance Portability and Accountability Act. Protected Health Information is safeguarded using administrative, physical, and technical security measures.

Clients receive a separate HIPAA Notice of Privacy Practices outlining additional rights.

Data Sharing

We may share information only as necessary for:

5.1 Insurance billing and authorization

5.2 Clinical supervision and quality assurance

5.3 Legal compliance or court order

5.4 Business associates operating under HIPAA-compliant agreements

We do not sell personal information.

We do not share or sell consumer personal information, including phone numbers, to third parties or affiliates for marketing or lead generation purposes.

Mobile Messaging Privacy

“No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories of data sharing exclude text messaging originator opt-in data and consent. This information is not shared with any third parties.”

“We use SMS only for service related communication such as scheduling, reminders, and care coordination, and only after consent is obtained.”

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties

Telehealth and Recording

Telehealth sessions may be conducted through secure platforms. Recording occurs only with explicit written consent obtained prior to the start of recording, in compliance with Florida law.

Data Security

We implement reasonable safeguards including:

• Encrypted systems

• Access controls

• Password protection

• Workforce training

• Secure telehealth platforms

While we take strong precautions, no system can guarantee absolute security.

Cookies and Tracking

Our website may use limited analytics tools to understand usage patterns and improve functionality.

Some browsers transmit “Do Not Track” signals. At this time, our website does not respond differently to such signals due to lack of consistent industry standards.

Data Retention

We retain records in accordance with Florida law, Medicaid regulations, insurance requirements, and HIPAA retention standards.

Your Rights

You may:

• Request access to your personal data

• Request correction of inaccurate information

• Request deletion of non-required data, subject to legal and regulatory retention requirements

Requests may be submitted to [email protected]

.

Children’s Privacy

Information about minors is collected only with verified parental or legal guardian consent.

Policy Updates

We may update this Privacy Policy periodically. The most current version will always be posted on our website.

Contact Information

Sunny Day Behavioral, LLC

121 West 41st Street

Hialeah, Florida 33012

Email: [email protected]

Website: www.sunnydaybehavioral.com